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Zap the Gaps!
Ken Blanchard, Dana Robinson, and Jim RobinsonPublished by HarperCollins Publishers 2002ISBN 0060503009126 pages The Big Idea A fictitious character by the name of Bill Ambers is this book’s protagonist. Bill isthe classic director of customer service in a call center. He faces the challengeset by his new boss, Angela Krafft, the arctype of the results-oriented boss.Angie simply wants him to “turnaround the numbers” and improve the callcenter’s customer service, without the support of a big budget. Together with hisHR counterpart…

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Internet Basic

The popular mantra in the workplace is “the more you work, the more you get.” Most people spend a lot of their time in the office. Thus, your choice of career should be the best one for you. It should be based on your aptitudes, interests, personality and concerns. If it is one of the top ten hottest careers, you are ensured of a fulfilling and high-paying job.
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If someone would ask what the ten hottest careers of the modern word, anyone could be able to provide some suggestions.
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Self Improvement
Improving Oneself For Good and Achieve Goals in Life True success in life can only come by not settling for mediocrity, we shouldalways strive to achieve and get the most out of life that we possibly can, it isonly when we push ourselves and give it all we’ve got can we then giveourselves a pat on the back for a job well done. Success in life depends on selfdisciplineand not giving in at the first hurdle you come across or…

in eBooks
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